UC Santa CruzOffice of Internal Audit and Advisory Services
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Office of Internal Audit &  Advisory Services
106 Kerr Hall
University of California
Santa Cruz, CA 95064
Phone: 831.459.3205
FAX:  831.459.3876

Mail Stop: Internal Audit Generic office email:  internal.audit@ucsc.edu

Meet the Staff /Org Chart

Internal Audit links
• UCSC Audit Services
• Policies & Procedures
• Audit Risk Ranking
• Audit Tests & Best    Practices
•  Cash Handling, Equipment Requirements, & Ticket Sales
• Training & Refrence:
    - HIPAA
    - Conflict of Interest

Recommended Links & Information

Related Offices
• Audit Committee Members
• Business & Admin Services
• Campus Provost/EVC
• Controller's Office
• Emergency Management
• Office of the Chancellor
• UCOP Internal Audit
 

© UC Santa Cruz
Maintained by deb@ucsc.edu


Internal Audit Customer Satisfaction/Feedback Survey

 

Please Enter the Audit Name or Number (required):

 (Please select the rating that is appropriate )
1 = worst & 5 = best
A. PROFESSIONALISM (optional): 1 2 3 4 5 Don't know or N/A
1. Auditors demonstrated integrity, courtesy, and a constructive/ positive approach.
2. Auditors were objective, impartial, and unbiased.
3. Auditors upheld professional standards of confidentiality.
4. Auditors demonstrated the knowledge, skills, and other competencies needed to perform the audit.

Please comment on any of the above (Due to HTML limitations, please use the Enter key for a new line):
 
B. AUDIT PROCESS (optional): 1 2 3 4 5 Don't know or N/A
1. The purpose and scope of the audit was clearly communicated.
2. Changes or delays in the audit were clearly communicated.
3. Disruption of daily activities was minimized (only what was needed and necessary).
4. Auditors were prepared and organized.
5. Auditors addressed your needs as a client
6. Auditors addressed your concerns promptly and reasonably.
7. The focus of the audit was appropriate: only significant risks and controls were reviewed.
8. Auditors requests for information were reasonable.
9. Audit results were communicated during the audit clearly and timely (no surprises).
10. The audit provided useful information, findings, recommendations, or assurance.
11. The follow-up process and significance of expected completion dates provided in the management response or agreed corrective action were thoroughly explained and agreed to.

Please comment on any of the above (Due to HTML limitations, please use the Enter key for a new line):
               
C. AUDIT REPORT (optional): 1 2 3 4 5 Don't know or N/A
1. The audit report was clear written and concise.
2. Audit report was accurate.
3. Audit reporting was fairly presented.
4. Audit findings and observations were significant.
5. Oral information and recommendations provided were useful and accurate.
6. The auditors worked with us to develop constructive and actionable recommendations.
7. The risk ranking assigned to recommendations were appropriate (High, medium or low risk)

Please comment on any of the above (Due to HTML limitations, please use the Enter key for a new line):
 
Your name (optional):
   
Phone # (optional):
   
Email (optional):

How can this form be improved? (optional) (Due to HTML limitations, please use the Enter key for a new line):

 

If you have questions about this form...please contact Deb Walker @ x459-3205